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The warranty period for all Miele vacuum cleaners, except HomeCare lineup, the Complete C3 Brilliant,  and the Scout RX1, and all accessories, excluding vacuum cleaner motors, power head motors, and vacuum cleaner casings (body), is one (1) year from the date of purchase. The warranty period for vacuum motors, power head motors, and the structural integrity of  vacuum cleaner casings (bodies) is seven (7) years from the date of purchase against defects in material and workmanship*

HomeCare Lineup & Complete C3 Brilliant

The warranty period for the HomeCare lineup and the Complete C3 Brilliant is five (5) years from the date of purchase (parts and labor).  The warranty period for vacuum motors, power head motors, and the structural integrity of all vacuum cleaner casings (bodies) is ten(10) years from the date of purchase against defects in material and workmanship*

Scout RX1

The warranty period of the Scout RX1 is two (2) years from the date of purchase for the complete vacuum, except for the battery, which will be warranted for one (1) year from the date of purchase*

*When used for private household purposes in accordance with the Miele Owner’s Manual

The Blizzard HomeCare model is an exclusive brick and mortar warranty center version of the Blizzard bagless Miele vacuum lineup. HomeCare lineup includes a 5-year warranty on parts and labor and 10-year warranty on motor and casing, it is the most comprehensive package ever.

Blizzard CX1 HomeCare Highlights

• Powerful Vortex  Technology featuring a Mono-Cyclon System
• Electro Brush Floorhead with LED Headlight (SEB 236)
• 4 Adjustable Suction Control Settings via Rotary Dial
• Hygienic emptying of the dust bin with the Click2Open function
• Integrated Upholstery Tool and Crevice Nozzle with Dusting Brush included
• Bagless System with HEPA Lifetime Filter.
• Gore® CleanStream® filter for filtering out all fine dust

View vacuum in action here. Learn about the HomeCare lineup here.

Miele Vacuums are quality built so if the vacuum is not turning on, the solution is often 1 of 2 things:

1. If the vacuum is relatively new or recently assembled
   • Check that the handle is pushed down all the way until it clicks.
     • Sometimes its easier to pull the handle out first (Make sure you have the cord unraveled to make this possible)
     • The handle has the power cord inside of it and often does not get pushed down to lock in place so it will work a couple times but can often come loose with pulling and pushing.
2. If 1 does not solve the problem check that your bag still has capacity and is installed correctly.
3. If 2 does not solve the problem it is likely there is an obstruction in the machine which has caused the safety thermal to turn off the vacuum to prevent motor overheating.
   • Check the bottom of the nozzle (where the brush roller is) first to verify there are no obvious or superficial clogs that are easily accessible in the brush roll area.
   • Remove the attachments handle from the telescopic aluminum tube and verify that there are no clumps of hair debris there.
   • Remove the hose from the base of the vacuum (there is an imprint where the hose connects to the base of the upright where it hinges indicating the direction to twist it for removal) drop a marble or a quarter from one end of the hose to the other to determine there are no hidden obstructions there.
   • Check the trap door on the back (plastic screws so do not torque them too much only a quarter twist with a Phillips screwdriver should do the trick and then pry it open)
4. If 1, 2 or 3 do not solve the problem locate your nearest Miele Vacuum Store (most vacuum stores are Miele authorized but check the miele locator to verify). The experts there should be helpful enough to assist you further.
   1. Important that you do not remove any other components in order to avoid voiding your Manufacturer warranty (most Miele vacuums have between a 1-10 year warranty).